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Payment Policy
At Medute.com, we prioritize payment security and privacy to ensure your transactions are safe and transparent. We do not store or share your financial information with third parties beyond our trusted payment processors.
Note:- This policy applies only to transactions on https://www.medute.com
For assistance, contact support@medute.com or +1 (917)-564-6763.
1. Secure Payment Processing
- Payments are handled by PCI-DSS-compliant third-party providers to ensure secure encryption and fraud protection.
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Fraud prevention measures include:
3D Secure Authentication (Verified by Visa, Mastercard SecureCode)
AI-based fraud detection filters
Pattern recognition & geo-fencing security
Note:- Suspicious transactions may require additional verification.
2. Accepted Payment Methods
Credit/Debit Cards:
VISA | MasterCard | American Express | Discover | JCB | Diners Club
Mobile-Friendly Payments: Available for secure checkout on all devices.
Note:- If you face payment issues, contact us at support@medute.com or +1 (917)-564-6763.
3. Transaction Processing & Currency
- All payments are in USD ($). Currency conversion fees may apply for international buyers.
- Payments process instantly but may take 1-3 business days to reflect in your account.
4. Failed Transactions & Chargebacks
- Verify your billing info, available funds, or card limits before retrying.
- Chargebacks may lead to account restrictions—contact us before filing a dispute.
Note:- For refunds, refer to our Return Policy.
5. Policy Updates
- We may update this policy at any time. Changes will be posted here.
- Subscribe to our newsletter for updates.
Note:- By purchasing on Medute.com, you agree to this Payment Policy.
6. Contact Us
Address:
1005 Manhattan Avenue,
Brooklyn, New York, 11222,
United States (Not for Return Address)
Phone: +1 (917) 564-6763
Email: support@medute.com
Customer Support Hours: Monday – Friday, 08:00 AM – 5:00 PM (EST)