Cookie Policy

Effective date: September 24, 2026

This Cookie Policy explains how Royal Pro Solutions Inc., doing business as Medute (“Medute,” “we,” “us,” or “our”), uses cookies and similar technologies on medute.com. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. Similar technologies include pixels, tags, local storage, and software development kits that recognize your browser or device. Some cookies are set by us (first-party). Others are set by companies that help us run the store (third-party), such as Shopify, Google, or Microsoft.

2. Why we use cookies

We use cookies and similar technologies to:

  • Keep your shopping cart and checkout working;
  • Maintain your login session if you create an account;
  • Remember preferences such as cookie consent choices;
  • Measure how visitors use the site so we can fix problems and improve navigation;
  • Measure advertising performance and, where enabled, show more relevant ads; and
  • Help detect fraud and protect the store.

3. Types of cookies we use

Essential / strictly necessary

These cookies are required for medute.com to function. They include Shopify platform cookies that support the cart, checkout, account login, security, and load balancing. The site cannot operate correctly without them. You can set your browser to block all cookies, but checkout and login may fail.

Preferences

These cookies remember choices you make, such as dismissing a banner or saving a consent preference, so you do not have to repeat those steps on every visit.

Analytics / performance

These cookies help us understand how visitors find and use the site (for example pages viewed, approximate location from IP, device type, and referral source). We may use Google Analytics for this purpose. Analytics data is used to improve product discovery, page speed, and content—not to provide medical advice.

Advertising / marketing

When advertising tags are enabled, cookies or pixels may be used by Google Ads, Google Tag Manager, Microsoft Advertising (Bing UET), Meta, or similar partners to measure conversions, limit how often you see an ad, and support remarketing. These partners may combine site activity with other information they hold according to their own privacy policies.

4. How long cookies last

  • Session cookies expire when you close your browser.
  • Persistent cookies remain until they expire or you delete them. Expiration periods vary by cookie purpose and provider.

5. Your choices

You can control cookies in several ways:

  • Browser settings: Block or delete cookies in Chrome, Safari, Firefox, Edge, or another browser. See your browser’s help pages for steps.
  • On-site banner: Where our cookie banner appears, use Accept, Decline, or preference controls we provide.
  • Google Ads Settings: Manage ad personalization through Google’s Ads Settings.
  • Google Analytics opt-out: Install Google’s Analytics opt-out browser add-on if you want to opt out of Google Analytics.
  • Industry tools: Visit the Network Advertising Initiative or Digital Advertising Alliance opt-out pages for participating companies.

Blocking essential cookies can prevent you from completing an order. Analytics and advertising cookies are not required to place an order, but declining them may reduce how well we can measure marketing and improve the site.

6. Do Not Sell or Share (California)

Some advertising cookies may be considered a “sale” or “sharing” of personal information for targeted advertising under California law. California residents can opt out by emailing support@medute.com with the subject “Do Not Sell or Share My Personal Information,” or by using any “Your Privacy Choices” link published on the site. See our Privacy Policy for more detail.

7. Updates

We may update this Cookie Policy when our tools, vendors, or legal requirements change. The effective date at the top shows the current version.