Legal notice

Effective date: September 24, 2026

This Legal Notice sets out important legal information about medute.com, operated by Royal Pro Solutions Inc., doing business as Medute (“Medute,” “we,” “us,” or “our”). By accessing or using the website, you agree to this notice together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, Product Disclaimer, and Brand & Trademark Disclaimer.

1. Operator

Medute is the trade name of Royal Pro Solutions Inc., a New Jersey domestic profit corporation (Entity ID 0451169911), with its principal place of business at 56 Central Ave, Lodi, NJ 07644, United States. The store is hosted by Shopify.

2. Medical information disclaimer

All content on this website—including text, graphics, images, product titles, specification tables, and other information—is for general informational and commercial purposes so buyers can identify and order supplies. It is not medical advice, not a diagnosis, not a treatment plan, and not a substitute for the judgment of a licensed clinician or other qualified healthcare professional.

Always seek the advice of your physician or other qualified healthcare provider with questions about a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of something you read on medute.com. Medute does not practice medicine through this website and does not create a clinician–patient relationship by publishing product information.

Some products require a prescription, a medical license, or a facility license before they can ship. When that applies, we will request documentation before those items leave our facility. You are responsible for ensuring that your purchase and use of any product complies with applicable law.

3. Brand and trademark disclaimer

Medute is an independent reseller. We source genuine medical and surgical products through authorized distributors and other legitimate supply channels. Unless a specific product page expressly states otherwise, we are not the manufacturer, not an exclusive authorized dealer for every brand listed, and not affiliated with or endorsed by trademark owners merely because a brand name appears in a product title or description.

All third-party trademarks, service marks, trade names, logos, and brands mentioned or displayed on the site are the property of their respective owners. They are used only to identify the products we sell. For more detail, see our Brand & Trademark Disclaimer.

4. Intellectual property and copyright

Unless otherwise stated, original content on this website—including original text, site design, Medute logos, graphics, icons, and original images—is owned by Royal Pro Solutions Inc. or its licensors and is protected by United States and international copyright laws. You may not reproduce, distribute, display, or transmit original site content for competing commercial use without our prior written consent. Fair use of product identification information for your internal purchasing records is allowed. Third-party brand assets remain the property of their owners.

5. Accuracy of information

We work to keep product descriptions, pricing, inventory status, and other site content accurate and current. Manufacturers can change packaging, labeling, or specifications, and inventory can change quickly. We do not warrant that all content is entirely error-free. We reserve the right to correct errors, inaccuracies, or omissions, and to update information or cancel affected order lines if information is inaccurate—including after an order is submitted—with a refund of amounts paid for canceled items where required.

Photographs are for identification and may show representative packaging. The physical product and its labeling control if they differ from a listing.

6. Limitation of liability

The Medute website and all information, content, materials, and products made available through it are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Medute and Royal Pro Solutions Inc. make no representations or warranties of any kind, express or implied, about the operation of the site or the information, content, or products included on it, except as required by law or as stated in a manufacturer warranty that runs to you.

You agree that your use of the site is at your own risk. To the fullest extent permitted by law, Medute and Royal Pro Solutions Inc. are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the site or from products purchased through it. Total liability for claims related to an order is limited as described in our Terms of Service. Some jurisdictions do not allow certain limitations; in those places, liability is limited to the maximum extent permitted by law.

7. External links

The website may contain links to manufacturer sites, carrier tracking portals, or other third-party websites for convenience. Medute does not control those sites and is not responsible for their content, privacy policies, or practices. Including a link does not mean we endorse the external site or its operators.

8. Returns address

Do not send returns unless you have a Return Authorization (RA) number. Authorized returns are sent to the return address stated in your RA instructions, which is normally:

Royal Pro Solutions Inc.
56 Central Ave
Lodi, NJ 07644
United States

Packages without a valid RA may be refused. Full return rules are in our Return & Refund Policy.

9. Governing law

This Legal Notice is governed by the laws of the State of New Jersey and applicable United States federal law, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise.

10. Changes

We may update this Legal Notice by posting a revised version with a new effective date. Continued use of the site after posting constitutes acceptance of the updated notice for future visits.

11. Contact

Business name: Medute
Legal name: Royal Pro Solutions Inc.
Entity ID: 0451169911
Address: 56 Central Ave, Lodi, NJ 07644, United States
Phone: +1 (551) 255-6012
Email: support@medute.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM EST. Saturday and Sunday closed.