Effective Date: July 7, 2026

Overview This website is operated by Medute. Throughout the site, the terms “we”, “us” and “our” refer to Medute. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service. These terms apply to all users of the site. Please read them carefully before using our website. Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

1. Medical Disclaimer

The medical and surgical products, as well as the informational content on our website, have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on Medute is for general informational purposes only and should never be used as a substitute for professional medical advice, diagnosis, or treatment.

2. General Store Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information, which is always encrypted) may be transferred unencrypted over various networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

3. Products, Pricing, and Billing

• Modifications: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or part of the Service at any time.

• Product Accuracy: We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee exact color matches on your monitor.

• Order Limitations: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

• Billing Accuracy: You agree to provide current, complete, and accurate purchase and account information. You must promptly update your account and payment details so we can complete your transactions and contact you as needed.

For details on product returns and exchanges, please refer to our Return & Refund Policy.

4. Third-Party Links & Optional Tools

We may provide you with access to third-party tools or links to third-party websites over which we have no control. We provide these "as is" and "as available" without warranties or endorsements. We are not liable for any harm or damages related to the purchase or use of goods, services, or content made in connection with any third-party websites.

5. Prohibited Uses

You are strictly prohibited from using the site or its content: (a) for any unlawful purpose or to solicit others to perform unlawful acts; (b) to violate any federal, state, or local regulations; (c) to infringe upon our intellectual property rights or those of others; (d) to harass, abuse, defame, or discriminate against anyone; (e) to submit false or misleading information; (f) to upload viruses or malicious code; (g) to collect the personal information of others; (h) to spam, phish, or scrape; or (i) to interfere with the security features of the Service.

6. Disclaimer of Warranties; Limitation of Liability

Your use of our Service is at your sole risk. The Service and all products delivered to you are provided 'as is' and 'as available' without any representations, warranties, or conditions of any kind, either express or implied.

In no case shall Medute, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, lost revenue, or loss of data) arising from your use of the Service or any products procured using the Service.

7. Indemnification & Severability

You agree to indemnify, defend, and hold harmless Medute and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the remaining provisions.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

9. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Contact Us

If you have any questions or require assistance regarding our Terms of Service, please reach out to us:

• Email: support@medute.com

• Phone: +1 (551) 255-6012

• Address: 1005 Manhattan Avenue, Brooklyn, New York 11222, United States (Note: This is not a return facility address)

• Business Hours: Monday–Friday, 8:00 AM – 5:00 PM EST (Live chat available during business hours)